Frequently Asked Questions

We will have 3 Santa's this year. You can find photo examples of each Santa at the bottom of the home page, along with each of their schedules. 

Yes! We will offer a "Sit with Santa" option, however all seating arrangements are decided by our photographers and staff in order to keep the balance of the photos and to uphold the quality of our brand and work.

If you have a seating arrangement request, please ask. Often times we are more than willing to work with you on this. 

*** We have a booster seat rule - 6 years and under or 60 lbs. or less on Santa's lap. 

Each household needs to book their own session, this is the only way to ensure that each family gets their designated time with Santa without being rushed. 

Multiple Group Sessions: If you wish to include relatives or friends of a separate household, please book two separate sessions, in back to back timeslots

(example 10:00am & 10:10am)

 If you have an iPhone, all images will be put on your phone at the end of your session.  If you have an android, we will text you a link that will be accessible for 10 day after your appointment. We will not be saving any images this year, please be sure to download ALL of your photos after your appointment. 

 Yes, there will still be a portion of the visit, once we take your photos, where they can tell Santa what they want for Christmas or have a short chat. Candy cane included. This will all be completed within your appt duration

Yes, as long as you have them on a leash or in a carrier, and take them to the bathroom before you enter. All other pets, same rules apply.

Cats, lizards, pigs, mini horses, fish etc. all more than welcome with notice. 

 At Everett Santa, we pride ourselves on getting the shot. All sessions are allotted 10 minutes, 20 minutes or 30 min session dependent on what you book.  The timer starts from the second your appointment time is on the clock. (If you show up late, or have a delay in your check-in and your appointment time has already started, we cannot extend the appointment.) We recommend showing up 7-10 mins early for check-in just as you would for a doctors appointment. 

We understand that there are still some family members who prefer social distanced options, so we will offer those every day of the season.

More examples of Distanced photos can be found in our gallery

Groups please call prior to booking to confirm headcount 

 If you have an iphone we will put the images on your phone before you leave. If you are an android or google phone user, we only hold photos for 10 days, after that we wipe our hard drives. All images will be emailed to you 24 hrs after your session.

  Sitting with Santa is an option. A parent or member of your family could also hold smaller children, if you prefer they don't sit with Santa. 

Yes, if our schedule allows, we will always accommodate additional pose requests. We have touch free methods for a virtual tip jar. Venmo is @EverettSanta

If you wish to upgrade your package, please bring cash

 If you cancel with less than 48 hrs notice, or no-show you will not receive a refund for your payment. Reschedules must be made with in 48hrs of your appointment in order to avoid being charged in full for your service. (once you book your appointment, you are agreeing to these terms)
Any time a client does not follow this policy, it is a hit to our small business, and a potential spot where another family would've gladly taken the appointment. Please be respectful of our time and efforts. 

If you are cancelling due to a positive covid-19 test, you will be asked to provide a negative test upon rescheduling for the safety of our staff and guests.